This Privacy Policy explains how Belvedere Rentals ("we," "us," or "our") collects, uses, shares, and protects your personal information when you interact with our website or book our rentals.
. Information We Collect
We may collect the following types of information:
Personal Information: When you inquire about or book a rental, fill out a form, or contact us, we may collect your name, email address, phone number, billing address, and any other information you voluntarily provide.
Booking Information: This includes details about your reservation, such as dates of stay, number of guests, and any special requests.
2. Information Use and Sharing
Amenitiz: All bookings are processed and managed through our trusted partner, Amenitiz. When you make a booking, the information you provide is shared with Amenitiz for the purpose of managing your reservation and providing customer support. Please refer to Amenitiz's privacy policy for details on how they handle your data.
JotForm: We use JotForm to create forms on our website. Any information you submit through these forms is collected and processed by JotForm. Please review JotForm's privacy policy for details on how they handle your data.
Google Analytics: We use Google Analytics to collect anonymous information about how you use our website. This includes your IP address, browser type, device information, pages visited, and time spent on our site. This data helps us improve our website and services.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contract: To fulfill our contractual obligations to you when you book a rental through Amenitiz.
Legitimate Interests: To improve our services, prevent fraud, and communicate with you about our rentals.
Consent: To send you marketing communications (if you explicitly opt in).
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For specific details on how long your data is retained by Amenitiz and JotForm, please refer to their respective privacy policies.
5. Your Rights
You have the right to:
Access and Correct Your Information: You can request access to and correction of your personal information held by Amenitiz or JotForm.
Opt Out of Marketing: You can unsubscribe from any marketing emails you receive from us or Amenitiz.
Manage Cookies: You can control the use of cookies through your browser settings.
Other Rights: You may also have other rights under applicable data protection laws, such as the right to erasure, restriction of processing, or data portability.
6. Data Security
We take reasonable measures to protect your information, but no data transmission over the Internet or electronic storage is completely secure. Amenitiz and JotForm are responsible for implementing their own security measures to protect the data they collect and process.
7. Children's Privacy
Our website is not intended for children under the age of 13.
8. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
9. Contact Us
If you have any questions or concerns about our privacy practices or the handling of your data by Amenitiz or JotForm, please contact us at:
Belvedere Rentals 11 Dove St, Ipswich, IP4 1NG
07860 782888 or 01473 214573